Return Policy
Customer should open and inspect purchase immediately upon receipt.
Non-custom items in unopened, unused and uninstalled condition may be returned within 30 days of order receipt subject to a 35% restocking fee. Any item that has been opened, installed, or tested and deemed unacceptable is not returnable UNLESS there is a manufacturing defect. Customer is responsible for return shipping costs except in the case of manufacturing defects. If customer has accepted and signed for an insured delivery, damage claims will not be accepted.
Powdercoated items: Trail Tailor packages products with great care. We have no control over the handling in transit. Powdercoating damage will not be warrantied, specifically on small items such as tow points. Powdercoating is offered as a convenience to our customers. It is recommended that you purchase the bare metal option when available and have your item(s) powdercoated locally.
Contact Trail Tailor with any questions or concerns about your order.
Customer should open and inspect purchase immediately upon receipt.
Non-custom items in unopened, unused and uninstalled condition may be returned within 30 days of order receipt subject to a 35% restocking fee. Any item that has been opened, installed, or tested and deemed unacceptable is not returnable UNLESS there is a manufacturing defect. Customer is responsible for return shipping costs except in the case of manufacturing defects. If customer has accepted and signed for an insured delivery, damage claims will not be accepted.
Powdercoated items: Trail Tailor packages products with great care. We have no control over the handling in transit. Powdercoating damage will not be warrantied, specifically on small items such as tow points. Powdercoating is offered as a convenience to our customers. It is recommended that you purchase the bare metal option when available and have your item(s) powdercoated locally.
Contact Trail Tailor with any questions or concerns about your order.